Website Support Services
Imagine How It Will Feel Adding 3 Decades of
For a truly effective website, security, speed, and functionality are essential to keeping visitors engaged. As your business evolves, managing updates such as adding new content, optimizing images, maintaining SEO and PPC best practices, refreshing design elements, and ensuring accessibility compliance can be challenging to handle internally. Keeping your plugins, themes, PHP, SSL certificates, and e-commerce components up to date is crucial but can also pose risks of errors, compatibility issues, or even site outages.
Open an Account With Us and You Get a Million Dollar Team to Support Your Business Today
Trust our digital marketing experts to provide comprehensive support, from content updates and security patches to performance optimization and digital strategy, ensuring your website is always at its best. By retaining us, you gain a dedicated team focused on your success—proactive, available, and responsive to your needs. We pride ourselves on delivering good old-fashioned customer service, building lasting relationships through transparency, communication, and ongoing support. As your digital needs evolve, our team is ready to adapt and refine strategies to keep your business thriving.
Three Easy Ways to Open an Account
Monthly Website Support & Plug In Maintenance Plan
Site Security
Down-Time Monitoring
Plug-In Updates
Website Backup’s
On-Call Support
Budget Friendly
Enjoy Peace of Mind and Exceptional Customer Service
Knowing your website’s critical needs are managed by experts is essential. This involves a scheduled set of task’s that are performed each month on your website to handle your WordPress plugin and theme maintenance, make basic text updates to pages, and assist with email, domain, security, and any hosting issues that arise. This plan also covers trouble shooting, hacking, ai or website outages support. We offer a holistic approach to your website maintenance needs.
Our monthly support plan covers:
- Website hosting support and guidance on best providers
- Free website hosting migration ($350 in value)
- Uptime & security monitoring
- Monthly plug-in updates
- Monthly theme updates
- Light content updates
- Website monthly backups (does not include 3rd-party hosted forms)
- Annual website evaluation
- Technical support as needed
For more extensive website editing projects, please refer to our Web Services Retainer Program below. Rest assured, whether you prefer to call or email, a real person is here whenever you need us.
$ 249 / mo
Schedule Free Consult
Web Services Retainer - (Pay For What You Need, When You Need It)
Expert Team
Per-Minute Billing
Never Expiring
Build or Fix Anything
5 Star Customer Service
Update Your Site
Save with Our Discounted Per Minute Billing Retainer
At Thinkprofits.com, our discounted time-tracking retainers are billed on a per-minute basis with no expiration date, giving you access to our full team of experts whenever you need to fill skill gaps. Clients love the flexibility of being billed by the minute, avoiding minimum hourly or monthly charges. This service is perfect for website projects, or anything else you may need help with.
For example:
- Starting a new website, creating new sections or pages
- Creating fresh content images or text
- Editing navigation and CTA’s
- Adding cart items, images and new categories
- Creating marketing dashboard reporting
- Implementing call and form tracking reporting
- Setting up your business listings and reviews platform
- Strategy and keyword research
- SEO audits, fixes and clean ups (for more in depth SEO audits please refer to our comprehensive SEO audit program)
- PPC audits, fixes and clean ups
- Marketing strategy consulting
Considering fractional marketing management? You can use this for that service as well to help with strategic planning, leadership, execution, and collaboration with your in-house team to keep your marketing efforts on track and moving forward. Once your time is used up, simply top up as needed. Learn more
Getting started is easy: open an account with a minimum $1,500 retainer, and enjoy our preferred client labor rate discount. You’ll be enrolled in our per-minute billing program from day one, ensuring you only pay for the exact time spent on your projects.
NOTE: For the best results with your SEO and PPC we strongly recommend a Monthly Managed Services SEO and PPC Program.
Schedule Free Consult
Monthly Marketing - SEO & PPC Management Services For Growth
Full Transparency
Monthly Reporting
Site Audit
Strategy
Analytics Setup
Ongoing Keyword Research
Dominate Search Engine’s With Our Monthly SEO and PPC Managed Services Plans
Starting at $399 / mo (plus 3rd party ad spend)
Our comprehensive, ongoing approach helps you attract more qualified leads, increase sales if you are doing e-commerce, and maximize your return on investment. With a dedicated team of experts constantly optimizing your campaigns, you can focus on what you do best—running your business—while we drive measurable growth through effective digital marketing strategies.
Benefits of Our Monthly SEO and PPC Services:
- Consistent Traffic Growth: Our ongoing optimization ensures your website ranks higher in search results, driving a steady flow of organic and paid traffic.
- Improved Conversion Rates: We refine your SEO and PPC strategies based on real-time data to target the right audience, increasing the likelihood of converting visitors into customers.
- Cost Efficiency: Our team continuously monitors and adjusts your PPC campaigns to reduce costs and maximize your ad spend efficiency.
- Enhanced Brand Visibility: By maintaining an active presence across search engines and ad platforms, we boost your brand visibility and credibility.
- Comprehensive Monthly Reporting: Receive regular reports with actionable insights, keeping you informed about your campaign performance and areas of improvement.
- Expert Support and Guidance: With nearly 30 years of digital marketing experience, our team provides strategic guidance, ensuring your SEO and PPC efforts align with your overall business goals.
Q: Do I need the monthly website support & plug in maintenance plan if I already have a web services retainer with you?
A: YES, because the monthly maintenance program is a proactive service each month with a scheduled service for plugins and theme updates.
Q: Do I need a web services retainer if I already have monthly support and plug in maintenance with you?
A: It depends on how much support and work you anticipate needing on your website throughout the year.
For instance, if you plan to add more products or services, rebrand, update navigation, create additional content or graphics, or expand your shopping cart, you’ll likely need extra time to implement these changes. In such cases, clients often opt to add a Web Services Retainer to handle additional projects as they arise during the year. You can top up your retainer as needed, and the best part is that your retainer never expires—you can use it whenever you want. Many long-term clients choose this option each year to mitigate the impact of inflation and rising labour costs.
Q: What is the difference between a web services retainer and monthly support ?
A: Our Monthly Support Plan has predetermined tasks that are done proactively each month. Our Web Services Retainer is used when you request more extensive web services and repair work to be done on your website.
Many of our clients opt for both a monthly support plan to provide proactive support for their website plug-ins, technical support and updates to security and help prevent hacking issues that can arise. And then use a Web Services Retainer for when they need extra website edits, content, pages, consulting, or more project work done on their site.
Q: Can I use a web services retainer to build my new website with you?
A: Yes, if your project is complex, involves multiple integrations, or has unknown factors related to supplier databases and their integration, a Web Services Retainer is the best way to start. The alternative is to request a quote and proposal, but even then, you’ll only receive a rough estimate until we can thoroughly assess the project’s details. This will require a 2-3 hour strategy and discovery consulting session in order to determine your needs fully. Even then, there can be frequent changes once you start production, because things change, both in your business, as well as new tech gets introduced every day. Your advisor can provide you with a rough estimate over the phone but your true project cost will be what it takes to complete your project after going through the entire production process.
Q: Can I use a web services retainer to do my SEO and PPC with you?
A: Yes, if you need to address a few urgent matters, such as updating meta descriptions for SEO, conducting a PPC audit, or troubleshooting an issue, we can help with specific tasks. However, for long-term results, a monthly SEO or PPC program is essential to manage these services effectively.
Google updates its algorithm over 1,000 times a year, and staying current is crucial for maintaining your SEO ranking. Additionally, Google’s ad platform and functions frequently change, making it vital to continually monitor your conversions, analytics, and overall performance. Our monthly programs cover all of these services, ensuring your digital marketing efforts remain effective and up-to-date.
