When it comes to your website, security, speed, and functionality are essential to keep website visitors engaged with your website. Keeping your plugins, themes, and PHP up to date can be challenging to maintain internally because some updates can cause errors or incompatibility issues. Trust our developers to keep your site maintained and our Q.C team to keep your site free of mistakes. We have several package options available, so we stay within your budget!
Website Support Agency in Vancouver
Located in Vancouver, in the heart of BC, ThinkProfits has been able to secure some of the best talent in the industry when it comes to Vancouver Web support Services. The desirable location of one of Canada’s largest cities and a proven hub for technology, design, and the arts, means we have access to some of the most seasoned and innovative web professionals in the business. We take great care in selecting our team to ensure the service we provide to you, our client, is of the highest quality, every single time.
With that in mind, it’s beyond essential to secure the right people for the job. If you’re looking to maintain your website, you need a team of professionals that you can trust to do the job right. That’s where we come in.
Web Support FAQ
Why is My WordPress Website so Slow?
There are a number of factors that can contribute to a slow load speed on a WordPress website. These can include outdated plugins, slow server hosting, images that have not been properly optimized, and more. The best way to determine the issues with your page-load speed is to have a web support professional perform an audit on your site.
Why Does My Website Say “404 Not Found”?
Most often, a 404 error appears because content from a page has been removed or moved to a different URL. However, this error can also appear when the website’s server is not running or the connection is broken, or the entered domain name no longer exists. Having regular web maintenance checks done is a good way to get rid of 404 errors as they happen, as well as making sure to set up proper redirects anytime that you change the URL of a page on your website.
Why isn’t My Website on Google?
There are many factors that could be preventing your website from showing up on Google. You may have duplicate content, lack domain authority, or your website may even be blocking search engines from crawling it. These and various other things can stop your website from showing up on Google. Our web support professionals can help you by pinpointing the issue.
Why Does My Website Say “Not Secure”?
If your website says that it is not secure, that means that it is not encrypted, which is a security risk. Websites that are secure have SSL certificates and use “https,” while websites that are not secure use “http” at the beginning of their URL. If you have an SSL certificate and you are still getting the “not secure” message, it has probably not been installed properly.
Not sure why your website isn’t performing as well as you want it to? A Website Audit will give you the answers you’re looking for.
Our Vancouver Web Support Services Process
Sit down with our customer service team to select the optimal package for your company. After the contracts are signed, our team gets started!
Monthly Support Plans
Clients really like this option because it’s a lot less expensive than hiring a full-time employee to work on their website, deal with email, domain, and hosting troubleshooting.
Our developers log into your website once a month to update plugins, themes, and PHP. Our Q.C team reviews the site after the updates are made to ensure that there has been no conflict with the updates.
Time Tracking Services
This option is billed by the minute and tracked using our rate card. Your company can request any plugin updates and support on demand for website changes. Our team will make those changes happen within five to seven business days. When your labour block has been depleted, you will be contacted by a representative who can assist you in adding more time blocks as required.
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