--- title: "Website Support & Maintenance Services | ThinkProfits.com" description: "WordPress support, plugin updates, security & content maintenance by ThinkProfits.com. Monthly plans from $249/mo, per-minute retainer or managed programs." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebPage", "@id": "https://thinkprofits.com/website-support/", "url": "https://thinkprofits.com/website-support/", "name": "Website Support & Maintenance Services | ThinkProfits.com", "description": "WordPress support, plugin updates, security & content maintenance by ThinkProfits.com. 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Clients often pair both to cover proactive maintenance and project work." } }, { "@type": "Question", "name": "Can I use a retainer to build a new website?", "acceptedAnswer": { "@type": "Answer", "text": "Yes! For complex projects involving multiple integrations or unknown database factors, a Web Services Retainer is the best way to start. Your true project cost is determined through the full production process." } }, { "@type": "Question", "name": "Can I use a retainer for SEO and PPC?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, for specific tasks like meta description updates or PPC audits. However, for long-term results, a monthly SEO or PPC program is essential — Google updates its algorithm 1,000+ times per year." } } ] } ] --- [![ThinkProfits.com — AI search and digital marketing agency homepage](/assets/TP-white-poF41Rgo.webp)](/) [Services](/services/) [Portfolio](/portfolio)[Locations](/locations)[Blog](/digital-news) [About](/about/) [Contact](/contact/) [1-877-597-7888 ](tel:+18775977888)[Schedule Free Consult](https://calendar.app.google/3mqjagmN1FVCbFTK9) Support & Maintenance # Website Support Services Imagine adding 3 decades of digital marketing experience to your team. From security patches to performance optimization — we keep your website at its best. 1. [Home](/) 2. [Services](/services/) 3. Website Support ## 3 Easy Ways To Open an Account & Get a Million Dollar Team Working For You Trust our digital marketing experts to provide comprehensive support, from content updates and security patches to performance optimization and digital strategy. By retaining us, you gain a dedicated team focused on your success—proactive, available, and responsive to your needs. 1 ### Monthly Website Support & Plug-In Maintenance A scheduled set of tasks performed each month — WordPress plugin & theme maintenance, basic text updates, email/domain/security/hosting support, and troubleshooting for hacking or outages. Site Security Down-Time Monitoring Plug-In Updates Website Backups On-Call Support Budget Friendly - Website hosting support and guidance on best providers - Free website hosting migration ($350 in value) - Uptime & security monitoring (24/7 automated alerts) - Monthly plug-in updates (same-day critical patches) - Monthly theme updates - Light content updates (text, images, minor layout changes) - Website monthly backups (stored off-site for 90 days) - Annual website evaluation & performance review - Technical support as needed (response within 4 business hours) - SSL certificate monitoring & renewal support ![Monthly Website Support & Plug-In Maintenance Plan](/images/support/monthly-support-thumb.png) $249/mo [Get Started](https://calendar.app.google/3mqjagmN1FVCbFTK9) 2 ### Web Services Retainer — Pay For What You Need Our discounted time-tracking retainers are billed per-minute with no expiration date, giving you access to our full team of experts. Open an account with a minimum $1,500 retainer and enjoy our preferred client labor rate discount. #### Use it for - Starting a new website, creating new sections or pages - Creating fresh content images or text - Editing navigation and CTAs - Adding cart items, images and new categories - Creating marketing dashboard reporting - Implementing call and form tracking reporting - Strategy and keyword research - SEO & PPC audits, fixes and clean ups - Marketing strategy consulting **Fractional marketing management?** Use this for strategic planning, leadership, execution, and collaboration with your in-house team. Once your time is used up, simply top up as needed. [Get Started](https://calendar.app.google/3mqjagmN1FVCbFTK9) ![Web Services Retainer - Time Tracking](/images/support/retainer-thumb.png) 3 ### Monthly Management Services Programs (Choose one of our programs, SEO, GEO, PPC) Starting at **$399/mo** (plus 3rd party ad spend) Our comprehensive, ongoing approach helps you attract more qualified leads, increase sales, and maximize your ROI. Focus on running your business while we drive measurable growth. Consistent Traffic Growth Improved Conversion Rates Cost Efficiency Enhanced Brand Visibility Monthly Reporting Expert Support & Guidance [Get Started](https://calendar.app.google/3mqjagmN1FVCbFTK9) [SEO Services](/seo-services/) [GEO Services](/aeo-services/geo/) [PPC Services](/ppc-advertising/) ## Response Times & Service Levels Every plan includes direct access to our Vancouver-based team. No overseas call centers, no chatbots — real experts who know your site. Feature Monthly Support $249/mo Web Retainer $1,500 min SEO/PPC Program From $399/mo Plugin & theme updates ✓ Monthly On request ✓ Included Security monitoring ✓ 24/7 automated On request ✓ 24/7 automated Content updates Light text/image edits Full pages & sections SEO-optimized content Strategy & consulting Annual review Billed per-minute Monthly strategy calls Performance reporting — On request ✓ Monthly Dedicated account manager — — ✓ Assigned ### How We Handle Emergencies Website down? Hacked? SSL expired? All support clients receive priority emergency response. Critical issues are escalated immediately to our senior development team, with the goal of resolution within 2–4 hours for hosting/security incidents. Our monitoring systems automatically checks yours ystem every day. If your site goes down outside business hours, we're automatically alerted and begin triage before you even notice. ### Pairing Plans for Maximum Value Most clients pair the **Monthly Support plan** with a **Web Services Retainer**. The monthly plan handles proactive maintenance (plugin updates, security, backups), while the retainer covers project work — new pages, design changes, content creation, and marketing tasks. This combination ensures your site stays secure and current _and_ gives you on-demand access to our full team for growth initiatives — without the overhead of hiring in-house. ## Common Questions ### Do I need the monthly support plan if I already have a web services retainer? YES — the monthly maintenance program is a proactive service with scheduled tasks for plugins and theme updates each month. ### Do I need a retainer if I already have monthly support? It depends on how much additional work you anticipate — new pages, rebranding, content, or cart expansion. Clients often pair both to cover proactive maintenance and project work. ### Can I use a retainer to build a new website? Yes! For complex projects involving multiple integrations or unknown database factors, a Web Services Retainer is the best way to start. Your true project cost is determined through the full production process. ### Can I use a retainer for SEO and PPC? Yes, for specific tasks like meta description updates or PPC audits. However, for long-term results, a monthly SEO or PPC program is essential — Google updates its algorithm 1,000+ times per year. ## Related Reading [Aug 17, 2026 ### Lovable Website SEO: Getting AI-Built Sites Found in AI Search Lovable builds sites fast, but most AI crawlers never run JavaScript. How ThinkProfits, a Lovable certified partner, makes AI-built sites findable in search and AI answers. Read More ](/digital-news/lovable-website-seo-ai-search-visibility) [Aug 10, 2026 ### AI Phone Answering for Trades: Why Missed Calls Cost Contractors the Most Every missed call is a lost job for plumbers, HVAC, and electricians. Here's how AI phone answering works for trades in 2026, what it actually costs, and where humans still win. Read More ](/digital-news/ai-phone-answering-for-trades) [Aug 9, 2026 ### Local SEO for Plumbers, HVAC & Electricians: The 2026 Trades Playbook A 2026 local SEO playbook for plumbers, HVAC, and electricians — Google Business Profile, reviews, emergency-call schema, and the AI-search signals that decide who gets the next service call. Read More ](/digital-news/local-seo-for-trades-2026) [View All Articles](/digital-news/) ## Ready to Grow Your Profits? Join the 3,500+ businesses across Vancouver, Canada, and the USA who trust ThinkProfits.com to deliver predictable revenue growth. Vancouver's longest-running digital marketing agency. Since 1996. [Ready to Start? Book Your Strategy Session Now!](https://calendar.app.google/3mqjagmN1FVCbFTK9) ![ThinkProfits.com — AI search and digital marketing agency since 1996](/assets/TP-white-poF41Rgo.webp) Vancouver's longest-running digital marketing agency. AI search, SEO, PPC, and web design for companies generating $3M+ annually. Since 1996. [](https://www.linkedin.com/company/think-profits-com-inc/)[](https://www.facebook.com/ThinkProfits/)[](https://www.instagram.com/thinkprofits/) ## Services - [SEO Audit Services](/seo-audit) - [SEO Services](/seo-services) - [Local SEO Services](/seo-services/local-seo) - [AEO Services (AI Visibility)](/aeo-services) - [GEO Services](/aeo-services/geo) - [Lead Gen Web Design](/web-design-services) - [E-commerce Web Design](/ecommerce-website-design) - [Lovable Partner Agency](/lovable-partner-agency) - [PPC Advertising](/ppc-advertising) - [Content Development](/content-writing-services) - [Reporting Dashboards](/digital-marketing-reporting) - [Fractional Management](/fractional-marketing-services) - [Website Support](/website-support) - [Digital Marketing Strategy](/digital-marketing-strategy) - [Domain Name Registration](https://store.thinkprofits.com) ## Company - [About Us](/about) - [Portfolio](/portfolio) - [Industries](/industries) - [Blog](/digital-news) - [FAQ](/faq) - [All Services](/services) - [Word Counter](/word-counter) - [Free SEO Audit Tool](/free-seo-audit-tool) - [Privacy Policy](/privacy-policy) - [AI Policy](/ai-policy) - [Sitemap](/sitemap) ## Contact - [Toll Free: 1 (877) 597-7888](tel:+18775977888) - [Local: (604) 638-1188](tel:+16046381188) - [1388 Homer St #602, Vancouver, BC, Canada V6B 6A7 ](https://www.google.ca/maps/place/Think+Profits.com+Inc./@49.2756545,-123.1330487,17z) - Office Hours: Mon–Fri 9am–5pm PST © 1996-2026 ThinkProfits.com Inc. SEO Company in Vancouver. All Rights Reserved. ![](https://justcall.io/clicktocall/assets/justcall.gif)![](https://justcall.io/app/assets/images/clc_cross_icon_white.png)